This Privacy Policy ("Privacy Policy") sets forth Theseus AI Lab, its affiliates and subsidiaries’ commitment to respecting your privacy and recognizing the need for appropriate protection and management of any Personal Information (as defined below) that you share with us.

This Privacy Policy applies to the websites, platforms, services, tools, programs, workshops, courses, events, digital products, and other offerings operated by Theseus AI Lab, including but not limited to those available under https://theseuslab.ai and its related sub-domains, or any successor site (collectively referred to as the “Platform”).

By accessing, browsing, or using the Platform and/or our services, you agree to be bound by the terms of this Privacy Policy. Please read this Privacy Policy carefully to understand how we collect, use, store, and disclose your information. If you do not agree with the terms of this Privacy Policy, please do not use or access the Platform.

1. Definitions

• “You”, “Your”, “User” refers to any individual or entity accessing or using the Platform for any purpose.

• “Theseus AI Lab”, “we”, “us”, “our” refers to Theseus AI Lab, its affiliates, subsidiaries, and the Platform.

• “Personal Information” means any information that identifies or can reasonably be linked to an identifiable individual.

This Privacy Policy does not apply to information collected by third-party websites, tools, or services that you may access through links on our Platform. We encourage you to review the privacy policies of such third parties.

2. Our Commitment to Your Privacy

At Theseus AI Lab, protecting your privacy is fundamental to building trust. We are committed to safeguarding your Personal Information and using it responsibly, transparently, and in compliance with applicable laws.

3. Personal Information We Collect

We may collect the following categories of Personal Information, depending on how you interact with us:

• Identity & Contact Information: Name, email address, phone number, organisation, role, and professional details.

• Professional & Educational Information: Work experience, skills, learning preferences, participation in training programs, assignments, assessments, certifications, feedback, and reviews.

• Account & Communication Information: Registration details, correspondence with us (emails, messages, forms, feedback).

• Technical & Usage Information: IP address, browser type, device information, operating system, referring URLs, pages viewed, session data, and interaction patterns.

• Marketing & Preferences: Communication preferences, interests, and responses to campaigns.

We only collect Personal Information that is reasonably necessary to deliver our services, improve our offerings, and meet legal or contractual obligations.

4. How We Collect Information

We collect information through:

• Direct interactions (registration forms, event sign-ups, course enrolments, surveys, emails)

• Automated technologies (cookies, analytics tools, log files)

• Third-party service providers (event platforms, learning platforms, analytics tools), where permitted by law

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality and user experience

• Analyse traffic and usage patterns

• Measure effectiveness of content and campaigns

You can control or disable cookies through your browser settings. However, some features of the Platform may not function properly without cookies.

By using our Platform, you consent to our use of cookies in accordance with this Privacy Policy.

5. Use of Personal Information

We may use your Personal Information to:

• Provide, operate, and improve our services, courses, programs, and events

• Communicate with you regarding registrations, updates, learning materials, and support

• Customise content and learning experiences

• Conduct research, analytics, and internal reporting

• Market and promote our services (subject to your communication preferences)

• Ensure security, prevent fraud, and enforce our Terms of Use

• Comply with legal, regulatory, and contractual obligations

6. Disclosure of Personal Information

We do not sell or rent your Personal Information.

We may share your Personal Information only in the following circumstances:

1. Internal Access: With authorised team members who need the information to deliver services.

2. Service Providers: With trusted third-party vendors (such as hosting, analytics, CRM, learning platforms) under confidentiality and data protection obligations.

3. Legal Requirements: To comply with applicable laws, court orders, or lawful requests by authorities.

4. Business Transfers: In connection with a merger, acquisition, or reorganisation, subject to appropriate safeguards.

5. Aggregated Data: We may share anonymised or aggregated data that does not identify individuals.

7. Third-Party Services

Certain services or integrations offered through the Platform may be operated by third parties. Information shared with such third parties is governed by their respective privacy policies. Theseus AI Lab is not responsible for the privacy practices of third-party platforms.

8. Public Content

If you choose to post information in public areas of the Platform (such as testimonials, comments, or community spaces), that information may be visible to others. Please exercise discretion, as we cannot control how third parties use publicly shared information.

9. Access, Correction, and Deletion of Information

You may request to:

• Access the Personal Information we hold about you

• Correct or update inaccurate information

• Delete your Personal Information (subject to legal and contractual obligations)

• Withdraw consent for certain processing activities

Requests can be made by contacting us using the details provided below. We may verify your identity before fulfilling such requests.

10. Data Retention

We retain Personal Information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. GDPR & International Data Protection Rights

If you are located in the European Union or other jurisdictions with data protection laws, you may have rights including:

• Right to access

• Right to rectification

• Right to erasure (right to be forgotten)

• Right to restrict or object to processing

• Right to data portability

You may exercise these rights by contacting us at admin@theseuslab.ai.

12. Security Disclaimer

We implement reasonable administrative, technical, and organizational measures to protect your Personal Information. However, no system is completely secure, and we cannot guarantee absolute security of your data.

13. Phishing & Fraud Awareness

Theseus AI Lab will never request sensitive information such as passwords, banking details, or payment credentials through unsolicited emails or calls. Please report suspicious communications claiming to be from us.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting on the Platform. Continued use of the Platform after updates constitutes acceptance of the revised policy.

15. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Courts located in Bengaluru, Karnataka, India shall have exclusive jurisdiction.

16. Contact & Grievance Redressal

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, you may contact:

Grievance Officer / Data Protection Contact
Theseus AI Lab
Email: admin@theseuslab.ai

Complaints will be addressed within the timelines prescribed under applicable law.

17. Data Controller Details (GDPR)

Data Controller: Theseus AI Lab
Email: admin@theseuslab.ai

You may contact us for any data protection–related queries or requests.